Services

Voice Agents Built for Real Business Workflows

From customer support and scheduling to outbound calling and training simulations, VoiceGenix AI helps you automate high-volume calls with speed, consistency, and seamless human handoff.

AI Customer Support Voice Agents

Perfect for high-volume FAQs and repeat questions the agent answers instantly, stays consistent, and routes calls when needed.

Best for
  • Business hours overflow & after-hours answering
  • FAQ support (pricing, availability, policies, hours)
  • Call routing to the right department
  • Capturing leads and contact details
Example call flow
  1. Greets caller + identifies intent
  2. Answers common questions instantly
  3. Collects name, phone, email if needed
  4. Routes to sales/support with context

AI Appointment Setters

Automate booking, rescheduling, confirmations, and reminders reduce no-shows and capture more bookings without extra staff.

Best for
  • Medical clinics booking and rescheduling
  • Auto dealerships test drives & service scheduling
  • Home services dispatch scheduling
  • Real estate showings and callbacks
Example call flow
  1. Collects intent + preferred date/time
  2. Confirms appointment details
  3. Sends confirmation + reminders
  4. Escalates special cases to staff

AI Cold Calling Agents

Run outbound campaigns with consistent scripts, qualifying questions, and follow-ups and hand hot leads to a human closer.

Best for
  • Lead reactivation and follow-ups
  • Initial qualification calls
  • Outbound appointment setting
  • Basic outreach with structured scripts
Example call flow
  1. Introduces reason for call (clear + compliant)
  2. Asks 5–10 qualifying questions
  3. Schedules callback or books meeting
  4. Routes high-intent prospects to sales

AI Voice Assistants

A custom assistant trained on your services, policies, and processes designed to feel natural and stay on-brand.

Best for
  • Department routing with context
  • Product/service information delivery
  • Internal helpdesk-style voice support
  • Multi-step structured workflows
Example call flow
  1. Understands intent (support, sales, scheduling)
  2. Answers accurately from business knowledge
  3. Collects key details and confirms them
  4. Hands off to human for edge cases

AI Training Simulators

Train staff with realistic practice calls build confidence, improve scripts, and shorten onboarding time.

Best for
  • New hire onboarding
  • Sales objection handling practice
  • Customer service roleplay
  • Script refinement and QA
Example training flow
  1. Choose scenario (sales/support/scheduling)
  2. AI simulates realistic caller responses
  3. Scoring + coaching feedback
  4. Track improvement over time

Want the right agent for your niche?

Book a demo and we’ll recommend a workflow for your business support, booking, outbound, or a mix.